At Plaza Central Medical & Aesthetics, our goal has always been simple: to provide exceptional, safe, and personalised healthcare for every patient who walks through our doors.

To uphold this standard, our clinic operates as a private billing practice. Private billing allows us to maintain the level of care, time, and service that our community deserves—without compromise. Here’s why.

1. Longer, More Personal Appointments

Good healthcare takes time. Private billing allows our GPs and nurses to spend the time needed to:

 Listen to your concerns thoroughly

Perform detailed examinations

Provide preventive care and health coaching

Explain investigations, results, and treatment options clearly

By not rushing appointments, we can deliver care that is accurate, thoughtful, and centred around you.

2. Highly Qualified Clinicians & Modern Facilities

Your fees contribute directly to ensuring that you receive care from:

Experienced GPs with special interests

Qualified skin cancer and aesthetic clinicians

Registered nursing staff

A support team committed to your experience

Private billing allows us to invest in state-of-the-art medical equipment, digital systems, dermoscopy tools, emergency equipment, and a modern, comfortable environment.

3. Safe, Compliant, and Ethical Care

Quality healthcare requires ongoing investment in:

Staff training and professional development

Accreditation standards

Clinical governance and safety systems

Infection control protocols

Medical consumables and sterile equipment

Private billing ensures we meet these standards without cutting corners.

4.No Hidden Costs or Rushed Care

Bulk billing clinics often rely on high patient volume to remain viable. This can reduce the time available per patient and limit the services offered.

Our private billing model means:

More appointment availability

Less waiting time

Comprehensive consults

A focus on quality, not quantity

Your health is not a “5-minute medicine” experience.

5. Medicare Rebates Help Offset Costs

While we privately bill, most consultations still attract a Medicare rebate, which reduces your out-of-pocket cost.

Our team can process your rebate instantly after payment so it returns to your nominated bank account as quickly as possible.

6. Transparent Fees — No Surprises

We believe in clear communication. Our fees are displayed:

On our website

In our waiting room

When you book your appointment

If you ever have questions, our friendly team is always happy to explain charges and rebates.

Our Promise to You

Choosing private billing is not about charging more—it’s about delivering better.

When you visit Plaza Central Medical & Aesthetics, you are paying for:

✔️ dedicated time

✔️ clinical excellence

✔️ modern facilities

✔️ safer care

✔️ investment in your long-term health

We are proud to offer a level of care that reflects the high standards we set for our patients and for ourselves.

Fees and charges for Recalls

Recalling a patient is an essential part of the healthcare system. A recall could be issued for several reasons and indicates that your General Practitioner (GP) requires your attendance in a follow-up appointment. Your GP will determine if you require a recall appointment by reviewing your medical history, results, and any new information to help determine if it is significant to your health care.

Telehealth appointments

Payments details for telehealth appointments will be collected at the time that you make your appointments

The fee will be charged at the end of your appointment, and a Medicare rebate will be submitted on your behalf on the same day.

Cancellation fees: A cancellation fee of $80.00 applies for appointments cancelled without any notice. For appointments longer than 15 minutes, an additional $30.00 will be charged. To avoid any fees, we require a minimum of 2 hours’ notice for all cancellations.

Late payment fee: All fees are to be settled immediately after your appointment. Any late payment may incur an administration fee of $25.00