Repeat Script Requests

1. This service is only available for existing patients.
2. We can only provide repeat prescriptions. To obtain a repeat prescription, you must have obtained this prescription from your doctor previously.
3. You may select more than one medication with each request.
4. Repeat prescriptions for addictive medication including benzodiazepines and opiates are not provided using this service.
5. Each prescription request is assessed by your doctor who will approve or decline the request on clinical grounds. If the request is declined, you will be advised to make an appointment.
6. Requests will only be completed by your regular doctor at the clinic. In the event that your regular doctor is on leave, you are required to make an appointment at the clinic to obtain your prescription.
7. Your GP may not be able to provide a repeat prescription if they have not seen you recently.
8. A fee is charged for each request. This fee may vary based on urgency and delivery method. All applicable fees will be specified when completing the request.
9. The fee associated with each request is payable when the request is submitted. If your request is declined, you will receive an automatic refund within several business days.
10. Requests for repeat prescriptions may take several business days to be processed. Urgent requests will be completed by the specified processing time, however; this is subject to your regular doctor consulting on the day of receiving the request and having approved the request on clinical grounds.
11. Delivery via mail may take up to five (5) business days to arrive from the date posted. If you require your prescription earlier, we advise that you should collect it from the clinic directly where this option is applicable.

Repeat referral requests